Save Money By Cancelling Ourtime.com

About Ourtime.com

Ourtime is one of the niche dating sites operated by the PeopleMedia division of Match.com. Ourtime caters to singles over the age of 50 looking to meet others in their age range. Users initially sign up for free using their email address, choosing a username and then choosing whether or not to upload a photo and write a short bio about themselves. This generates instant matches from the site based on the answers chosen in the questionnaire about looks, interests, and other facts about the user. The user’s dashboard shows these instant matches, any remaining tokens purchased by the user, a list of users who have viewed the user’s profile, as well as a list of users who are currently online and available to chat via the website. Users communicate via “flirts” a nudge which lets another user know you are interested based on their profile, direct messages, and live chat on the site. A paid subscription is required in order to read flirts received from others, send emails, or utilize the live chat feature.

Paid subscriptions are paid in 1 or 6-month increments. A one month paid a subscription, which includes mobile access, costs $29.99. A 6 month standard subscription, which also includes the mobile access, is $14.99 per month billed as a total of $88.94 while a 6 month “Best Value” subscription which adds a notification when messages are read by others, a highlighted profile, and priority status highlighted messages to others is $17.99 per month billed as a total of $107.94. Users may also purchase tokens which can be used to promote their profile or get assistance from OurTime employees in writing your profile. Tokens are $0.99 for 25 tokens, $3.99 for 110 tokens, or $9.99 for 280 tokens. Memberships automatically renew unless cancelled and token purchases will automatically renew if the user’s balance reaches 20 tokens or less. Subscriptions can be cancelled at any time but a refund may not be issued for unused paid time, please see the instructions below if you wish to cancel your membership.

What we know about Ourtime.com
Here is some helpful information that we were able to locate about this business.
Address 1: PO Box 12627
City: Dallas
State/Province/Region: TX
Zip/Postal Code: 75225
Country: USA
Phone 1: 1-866-727-8920
Email 1: customer-care@support.ourtime.com
Get this info together
You will need all or some of the following information in order to accomplish the steps on this page.
  • First Name
  • Last Name
  • E-mail Address on account
  • Password
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country (if outside USA)
Follow these steps
Here’s how to cancel by Phone (Live Agent).
  1. Dial 1-866-727-8920
  2. Select phone menu option 6
  3. Ask the representative to cancel your account
  4. Provide your account information when requested
  5. Ask the representative if you will be charged again
  6. Ask the representative for a refund
  7. Ask the representative for a confirmation number or email
  8. Keep your confirmation number or email as proof that you cancelled your account
Here’s how to cancel by Login.
  1. Goto http://www.ourtime.com/
  2. Click on “Member log in”
  3. Log in to your account using your email address and password
  4. Click on “Settings” in upper right corner
  5. Click on “My account”
  6. Scroll down to locate “Account status”
  7. Click on “View account status”
  8. Scroll down to locate “More account status changes”
  9. Click on “More account status changes”
  10. Scroll down to locate the cancel billing option
  11. Click on the cancel billing option
  12. Click on “More account status changes” again at the top
  13. Click on “Remove profile”
  14. Click on “Neutral”
  15. Click on “other”
  16. Click on the option to continue
  17. Enter your information where requested
  18. Click on “Ok, remove my profile”
  19. Keep your confirmation number or email as proof that you cancelled your account
Statement Charges
We’ve been able to associate Ourtime.com with these bank statement descriptions.
  • CHECKCARD PM *OURTIME.COM 888-892-206
  • CHKCARD PM *OURTIME.COM 888-892-206
  • CHKCARDPM *OURTIME.COM 888-892-206
  • Misc. Debit PM *OURTIME.COM 888-892-206
  • PENDING PM *OURTIME.COM 888-892-206
  • PM *OurTime.com
  • PM *OURTIME.COM 888-892-2065 CA
  • PM *OurTime.com 888-8922065 TX
  • POS Debit PM *OURTIME.COM 888-892-206
  • POS PURCHASE PM *OURTIME.COM 888-892-206
  • POS PURCH PM *OURTIME.COM 888-892-206
  • POS PUR PM *OURTIME.COM 888-892-206
  • POS REFUND PM *OURTIME.COM 888-892-206
  • PRE-AUTH PM *OURTIME.COM 888-892-206
  • Visa Check Card PM *OURTIME.COM 888-892-206 MC

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