SOS Online Backup is a locally integrated, online backup, disaster recovery service, which permits users to back up data to a location which is off-site. The company which was founded in 2001, with its main office in Segundo, California, had a name change in 2012 to Infrascale, Inc., making SOS Online Backup the name for its cloud backup system for smaller businesses. The company also has offices located in Australia, India, and Ukraine, with 12 data centers which include the US, UK, and Canada. There are numerous awards and convergent publications which include a suggested article by The New York Times, where the SOS Online Backup was referred to as the easiest way to improve your computer life”, made Editors Choice in PC Magazine in 2006, 2008, 2010, and 2011, and an article in Notebookreview.com.
SOS Backup mainly works with Windows but can also function with Facebook, iPhone/iPad, Mac OS and Blackberry OS. Resellers, SMBs, and consumers have different versions. Cloud-based backup for Facebook, desktop systems, mobile devices were made available on October 13, 2011. There is a paid version and free version with limited features, which provides continuous data protection, integrated local backup, archiving, and unlimited versioning. There are two versions available. SOS Backup for home use with 50GB, 100GB, and 150GB, with 1-3 year subscription, and SOS Backup for business starting with 10GB which can be upgraded, with 1-3 year subscription. $2,550 for 4 TB on a device and 1 TB on for cloud backup for one year and $49.95 a month per TB for partners. Prices vary depending on subscription and services. The company also offers variations of its cloud backup and SOS business for its partners. Infrascale’s platform customers are One IT, The 451 Group, AVG, Matrix OneSource, Lockheed Martin, Malwarebytes, Enterprise Storage Guides.
If you would like to cancel your subscription, you can do so at any time. Simply follow the cancellation instructions below.
SOS Online Backup CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Order Number
Phone (Live Agent)
Follow these steps:
Dial 855-432-0727
Ask the representative to cancel your account
Provide your account information when requested
Ask the representative for a refund
Ask the representative if you will be charged again
Keep your confirmation number or email as proof that you cancelled your account
E-Mail
Follow these steps:
Write an email requesting to cancel your account
Provide your account information when requested
Ask the representative for a confirmation number or email
