Save Money By Cancelling SOS Online Backup

SOS Online Backup is also known as

  • SOS Online Backup

About SOS Online Backup

SOS Online Backup is a locally integrated, online backup, disaster recovery service, which permits users to back up data to a location which is off-site. The company which was founded in 2001, with its main office in Segundo, California, had a name change in 2012 to Infrascale, Inc., making SOS Online Backup the name for its cloud backup system for smaller businesses. The company also has offices located in Australia, India, and Ukraine, with 12 data centers which include the US, UK, and Canada. There are numerous awards and convergent publications which include a suggested article by The New York Times, where the SOS Online Backup was referred to as the easiest way to improve your computer life”, made Editors Choice in PC Magazine in 2006, 2008, 2010, and 2011, and an article in SOS Backup mainly works with Windows but can also function with Facebook, iPhone/iPad, Mac OS and Blackberry OS. Resellers, SMBs, and consumers have different versions. Cloud-based backup for Facebook, desktop systems, mobile devices were made available on October 13, 2011. There is a paid version and free version with limited features, which provides continuous data protection, integrated local backup, archiving, and unlimited versioning. There are two versions available. SOS Backup for home use with 50GB, 100GB, and 150GB, with 1-3 year subscription, and SOS Backup for business starting with 10GB which can be upgraded, with 1-3 year subscription. $2,550 for 4 TB on a device and 1 TB on for cloud backup for one year and $49.95 a month per TB for partners. Prices vary depending on subscription and services. The company also offers variations of its cloud backup and SOS business for its partners. Infrascale’s platform customers are One IT, The 451 Group, AVG, Matrix OneSource, Lockheed Martin, Malwarebytes, Enterprise Storage Guides. If you would like to cancel your subscription, you can do so at any time. Simply follow the cancellation instructions below.


Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Order Number

Phone (Live Agent)

Follow these steps:

  1. Dial 855-432-0727
  2. Ask the representative to cancel your account
  3. Provide your account information when requested
  4. Ask the representative for a refund
  5. Ask the representative if you will be charged again
  6. Keep your confirmation number or email as proof that you cancelled your account


Follow these steps:

  1. Write an email requesting to cancel your account
  2. Provide your account information when requested
  3. Ask the representative for a confirmation number or email
  4. Send your email to [email protected]
  5. Keep your confirmation number or email as proof that you cancelled your account

MORE ABOUT SOS Online Backup

Address 1Infrascale, Inc.
Address 2999 N. Sepulveda Blvd., Suite 100
CityEl Segundo
Zip/Postal Code90245
CountryUnited States
Contact Information
Phone 1877-801-6114
Phone 2855-432-0727
Email 1[email protected]
Email 2[email protected]
Email 3[email protected]
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