Save Money By Cancelling Mate1

Mate1 is also known as

  • Mate1
  • Mate 1
  • Mateone
  • Mate One

About Mate1

Mate1 is an online dating website. It was founded in 2003 in Montreal, Quebec. The company is currently still based in Quebec. The company provides dating for single men and women, regardless of religion, preference, race, or sexual preference. The site currently has over 40 million users. There are over 30 million website viewers. The site is split up with 59% female users and 41% male users. The current CEO is Elizabeth Wasserman. The website is totally free for women, while men have to pay to message and chat. Creating an account is pretty simple. All you have to do is sign up and then create a profile with your personal details, as well as what you’re looking for. Once you are finished with creating a profile, you can search other members on the website and chat with them. Mate1 includes a matching system that is called “My Matches”, where you will be given a choice of members based on your preferences. You can click “Yes” or “No”. When you click “Yes”, you will be able to connect with your match. Additionally, you can refine your matches, filtering them by age, location, photos, lifestyle, and background. There is also a feature to flirt with other members. Another cool thing is setting up a voice profile, which lets you record a message for other members to hear and get to know you better. Women users can utilize all features for free. There are no upgrade options available for female users, but men can upgrade their basic memberships. Basic memberships allow you to search, but you will not be able to message with that membership. Paid memberships are $29.95 per month or $69.90 for 6-months, giving you a bit of a discount if you choose this plan. If you have met someone, you can cancel your account and remove your profile. Follow the steps below to cancel your Mate1 account.


Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Date of Birth


Follow these steps:

  1. Write an email
  2. Ask the representative to cancel your account
  3. Ask the representative for a refund
  4. Ask the representative for a confirmation number or email
  5. Keep your confirmation number or email as proof that you cancelled your account
  6. Send your email to [email protected]

Phone (Live Agent)

Follow these steps:

  1. Dial 1-888-688-4760
  2. Select phone menu option 3
  3. Ask the representative to cancel your account
  4. Provide your account information when requested
  5. Ask the representative if you will be charged again
  6. Ask the representative for a confirmation number or email
  7. Keep your confirmation number or email as proof that you cancelled your account


Follow these steps:

  1. Goto
  2. Log in to your account using your email and password
  3. Scroll left to locate “Settings”
  4. Click on “Settings”
  5. Click on “Account Settings”
  6. Click on “Remove Profile Immediately”
  7. Click on “Submit”


Address 1334 Cornelia St
Address 2#354
Zip/Postal Code12901
CountryUnited States
Address 2
Address 14270 Saint-Laurent Blvd
Address 2Suite 301
Zip/Postal CodeH2W 1Z3
Contact Information
Phone 1888-688-4760
Email 1[email protected]
Email 2[email protected]
Email 3[email protected]
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