WEN, by Chaz Dean, is a hair care product line developed by stylist Chaz Dean in his attempt to achieve his client’s haircare dreams with a holistic approach. These products include cleansing conditioners, candles, perfumes, and styling tools. Since 1993, Chaz Dean has been working out of his salon, Chaz Dean’s Studio, in Hollywood, CA.
Salon services range from $50 to $300 with one of the stylists in the salon or an undisclosed amount for services from Chaz Dean himself. The salon has a secluded and relaxed atmosphere where a client is able to recenter and be educated on healthy hair care. Services include hair cuts, hair treatments, coloring, and blowouts. Every hair cut starts with a consultation with one of the stylists to cultivate the perfect look and followed by a complimentary blowout. Meanwhile, hair coloring is achieved without bleach and without long term damage to the client’s hair.
The WEN products range from $20 to $200, with a bottle of the iconic Cleansing Conditioner costing $58. All products are developed with the health of the hair in mind, with no animal testing and made in the US or Canada. There are formulas made of wheat, soy or rice proteins with multiple scents. Wen products can be purchased online from the website, or through various online and in-store retailers, including Amazon, Walmart and QVC. The website provides online shopping help and a 60-day money-back guarantee.
Chaz Dean’s website allows for a very personalized shopping experience. It provides a quick search, a browse through the full catalog of products and a recommendation tool. The quick search is helpful if the customer already knows the product that will resolve their hair needs. With the catalog, a customer can browse through different product families or with a specific need in mind. Meanwhile, with the recommendation tool, the client can answer a series of questions to help discover what kinds of products they will need to encourage healthy hair care.
WEN by Chaz Dean CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Order Number
Account Number
Phone (Live Agent)
Follow these steps:
Dial 888-899-4912
Ask the representative to cancel your account
Provide your account information when requested
Ask the representative for a refund
Ask the representative if you will be charged again
Ask the representative for a confirmation number or email
Keep your confirmation number or email as proof that you cancelled your account
