DCBiller.com is an online payment processing and billing service. The company was founded in 2012. The parent company is Delta Blue, LLC. The CEO of the company is Allan Henning. The company is located in Las Vegas, Nevada. DCBiller.com handles the billing for hundreds of online websites.
You may have seen this company on your credit card or bank statement recently. If you have signed up for a subscription or membership on a website, this may be why you are seeing DCBiller.com on your statement. DCBiller.com usually handles adult-related website subscription payments. They provide the billing for these companies to ensure secrecy and confidentiality. Instead of paying these companies directly, your payments will be processed through the billing company. Customer service is also handled by these companies. If you are having technical issues with the video content or logging in, the trained customer service team will be available to assist you and hopefully solve any issues that you may have. You can also get login details on the DCBiller.com website. You will have to first access the website and enter your transaction ID, email address, and credit or debit card number (used to purchase subscription/membership). After you have provided those details, your username, password, and subscription should be accessible. If you need further assistance, you can contact customer service. Customer Service is available from 9am-5pm Pacific Standard Time. If you reach them after the normal business hours, you will be able to leave a voicemail message. Your call will be returned within 24-48 business hours. There is also a link within the Contact Us tab on the website to email DCBiller.com.
If you are wanting to cancel a subscription/membership that is being billed via DCBiller.com, you will need to contact them to cancel. We have put together a how-to guide on how to reach them along with the information that is needed. Please continue reading below to learn how to you can effectively cancel your account and not incur any additional charges.
dcbiller.com CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
First 6 and Last 4 digits of the Credit you are being charged on
Date of Last Charge
Amount of Last Charge
Web Chat
Follow these steps:
Goto dcbilller.com
Click on chat to begin your chat with customer service
Enter your information where requested
Ask the representative to cancel your account
Ask the representative for a refund
Ask the representative for a confirmation number or email
Ask the representative if you will be charged again
Keep your confirmation number or email as proof that you cancelled your account
